If you are stuck, found a bug, or want to share feedback — we read every message. Replies usually within 1-2 business days, faster for billing.
iPhone Settings → Mindmic → Microphone. Toggle it on. Restart the app. If still broken, restart your phone.
iPhone Settings → Mindmic → Camera. Toggle it on. Make sure no other app is currently using the camera (FaceTime, Zoom, etc.).
Check you're signed in (Profile tab) and have an active subscription. If both look correct, tap "Restore purchases" in Profile → Subscription.
Library tab shows everything on the device. If you deleted it from the app, it's gone — we don't host backups. Make sure you have iCloud backup enabled for future safety.
All billing is handled by Apple. To manage, cancel, or request a refund: Settings → Apple ID → Subscriptions, or reportaproblem.apple.com.
Profile → Danger zone → Delete my account. Or email us from the registered address. See the full guide.
Include your iPhone model, iOS version, and what you were doing when the issue happened. Screenshots help.
Yes — Mic mode, Mindmic video, the library, voice effects, and cinematic filters all work without internet. Only the AI Podcast feature needs a connection (to talk to the AI host).
Not yet. iPhone first. Android is on the roadmap once we're sure the iOS experience is dialed.
The current build is iPhone-focused. It will install on iPad in "Designed for iPad" mode but the UI is optimized for portrait phone screens.
Interface is English only at v1. The AI Podcast hosts can understand and respond in multiple languages — just talk to them in your preferred language.
Yes — the subscription is configured for Apple Family Sharing. Up to 5 family members can share one subscription.
Yes. Library → swipe left on the recording → Delete. Or long-press for a menu.
Library → tap the recording → Share button → choose AirDrop, Messages, Mail, Save to Photos, or any other destination.